Salesforce (NYSE: CRM) is a profitable software company that most people are unfamiliar with.

Most investors are unfamiliar with Salesforce because it specializes in customer relationship management (CRM) solutions. To explain, CRM software connects businesses with customers.

Moreover, Salesforce pioneered the concept of Software as a Service (Saas). In detail, a SaaS solution provides both software and a service. For example, an invoicing SaaS offers both invoices and the program that creates them. Thus, a good way to think of a SaaS is an app for…